Please ensure you apply the applicable critical steps below in order to reset, reschedule or add extensions to an exam for a student. These are known as "Accommodation Settings".
You will need to make adjustments in both the Canvas exam (found in Canvas Quizzes) and in SmarterProctoring, which appears as Schedule Exams in your course navigation. The following covers date extensions and time extensions followed by accommodation settings in SmarterProctoring.
1. Exam date extensions in your Canvas Quiz: If you are extending an exam date for a student that will be before or after the original date settings, you must go into edit mode for the exam and click
+ Add. Next you must add the student's name and add an Available From date and an Until date (the due date is not critical, the other two are).
2. Exam duration time extension in your Canvas Quiz: If you are an accommodation time for a student, you must open the Moderate This Quiz option and add the additional time in the edit option prior to the student starting the exam.
3. All changes/updates must be re-entered and confirmed in SmarterProctoring:
IMPORTANT NOTE: All accommodation resets, reschedules and extensions MUST be confirmed in SmarterProctoring.
Select the Schedule Exams tool and then the Blue View Exam button in your SP exam dashboard view. Scroll down into the Student Overview area and find the student(s) receiving the accommodation.
Find the student's name and select the Add Accommodation under the Select action option.
You will enter the edit exam view and add the accommodation. Go through all the pages to confirm the added accommodation.
* Allowing a second attempt of an exam: When setting up a second attempt of an exam, all three steps above must be competed.
Students will not be able to schedule themselves or take an exam without the completion of all three steps.